Past Issues

Entrepreneurial Journey


The ROI of Thinking

Over 20 years ago, a mentor of mine—Irv Hockaday, former CEO at Hallmark Cards Inc.—asked me, “Do you think that, or do you know that?” I have never forgotten the question. It is a game changer in my book. It is a question that stops a lot of leaders in their tracks. How much of what we “know” do we really know, based on fact, and how much is what we think based on accumulated experiences? (more…)


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