Past Issues

Web Exclusives

Would you consider a shorter workweek?

“Workaholics aren’t heroes. They don’t save the day, they just use it up. The real hero is home because she figured out a faster way.” — Jason Fried

It’s no surprise that the world is changing. Is it time to start thinking about how we collectively labor? It’s extremely difficult to find great new employees, it’s becoming harder to keep them, and employee engagement continues to be very low (less than 20 percent from a global perspective, according to Gallup). (more…)

How Honest Advertising Benefits Your Business

When businesses think about false advertising, they usually think of the consequences.

Businesses with misleading ads can face government action, lose the trust of consumers, become an easy target of competitor attacks — or all three. (more…)

Interior Design Tips for Business Offices by Karin Ross Designs

Finding the ideal location for your office is essential; however, when it comes to the interior design, you can’t overlook factors such as comfort and lighting. While the right office location will bring potential clients to you, if you don’t create the right atmosphere, then those same clients may seek services elsewhere. (more…)

Make Meetings Work: Three Leadership Tips

“We meet all the time, but we never seem to make progress. Why do I have to keep covering old ground with my team?”

I’ve heard versions of this comment many times from business owners. If you feel the same, you’re not alone – more than 25 million meetings take place in the United States each week, with some estimates as high as 55 million per week. (more…)

Is your business setting you free?

The idea of freedom is fundamental to the idea of being an entrepreneur. Think about all the reasons why someone starts a business:

  • The opportunity to make more money – especially in the long term
  • The opportunity to start keeping more of the money they’re currently making for someone else
  • The opportunity to build something that they believe in
  • The recognition that there’s no longer an easy fit for them in the corporate world


Irreversible Sales Blunders that Destroy Trust

Sales representatives need not endlessly dwell on lapses in the service they provide nor spend an entire sales session bashing the products they wish to sell. However, to minimize the perception that they’re withholding vital information from the customer, salespeople must make clear the possibility of applicable additional fees, reasons the business may deny a repair or even why a repair might not work.

Preparing customers for problems they could face will reduce complaints later on. Withholding information from customers immediately sows the seeds of distrust. The last thing a business needs is to appear deceptive. (more…)


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