Every business faces the inevitable issue of dealing with a mistake that causes grief for a client. We have developed a six-step communication protocol to deal with these less-than-ideal situations. Our goal is to address the mistake a quickly as possible, time only makes matters worse.(more…)
Last fall, I had the privilege of facilitating a breakout session at a retreat for the Helzberg Entrepreneurial Mentoring Program. I thought I would excerpt some key advice from that session. I hope they hit home with you, too. These are common-sense principles that apply to all businesses.(more…)
How many people in your organization are thinking like owners? Is it just you? Maybe the managers or directors? What if everyone was on the same page? This is the idea behind intrapreneurialism.(more…)
Entrepreneurs are driven to succeed. Most entrepreneurs are confident, driven, with strong egos, who truly believe they will succeed and cannot fail.(more…)
There’s a big difference between being your own boss and starting a business, and it’s one that a lot of entrepreneurs don’t fully appreciate until after they’ve made the leap into this life.(more…)
Most entrepreneurs are risk takers. After all, they are the ones who start businesses fully understanding the long odds of making it go. They invest their savings along with borrowed funds from family and friends, believing they will pay it all back once the business gets going.(more…)
I have a confession to make: I am an introverted entrepreneur. It’s almost an oxymoron, right? Sort of like an albino tiger, introverted entrepreneurs have the potential to exist, and do, but they are extremely rare, and usually natural selection takes care of them sooner or later.(more…)