Marvin Carolina, the president and CEO of the Better Business Bureau Serving Greater Kansas City, joins Smart Companies host Kelly Scanlon to discuss how the organization works with businesses to gain credibility and avoid scams.

Tune in to learn:
The advantage of becoming a BBB member.What’s involved in the process of becoming a member.How the BBB assists with complaint resolutions.How to understand BBB ratings.About the BBB’s scam awareness program.
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