Touchpoint Dashboard and Code for America both gave pitches and took questions from an audience of about 200 at this week’s 1 Million Cups Kansas City event at the Kauffman Foundation. Touchpoint Dashboard’s Bryan Surface explained his “customer experience mapping platform” that companies can use to better appreciate and improve their customers’ experiences or “journeys” with their products by synthesizing information from social media and other popular online outlets. The…
Veterans Small Business Week (Nov. 4-11) is the U.S. Small Business Administration’s way of saluting the significant entrepreneurial efforts of America’s military veterans. Did you know: Nearly one in 10 small businesses is owned by a veteran. Almost 6 million people have jobs with the nation’s 2.4 million veteran-owned small businesses. Veterans are 45-percent more likely to be self-employed, compared to those with no military experience. “SBA’s Veterans Small Business…