Issues: Vol. 30 Issue 4

Tech, December 2021, Expert Advice

“Think Bigger” Customer Service without the “Big Cost!”

I use the play on words to try and emphasize exactly what the last two years have done for organizations. For the first time in my 30-year career, we can truly help organizations lower costs and improve their customer service experience at the same time. With the right technology and support organization, you can improve your customer service and expand your hours of operations at a cost you can finally…