Have you ever been in a situation in which you didn’t know the proper workplace etiquette “rule”? Etiquette and civility expert Rosalinda Randall joins Smart Companies guest Kelly Scanlon to offer common-sense based advice for dealing with ever-changing relationship dilemmas at the office and at networking events. She mixes in a good dose of humor as she provides options rather than rules for handling situations such as whether you can hug a co-worker or pull out a female colleague’s chair, what to do when someone who has coughed or sneezed on their hands offers you a handshake, how to handle invitations you don’t want to accept, removing yourself from conversations involving office gossip, deflecting questions from co-workers that are too personal, and many more.

Randall is the author of “Don’t Burp in the Boardroom: Handling Uncommonly Common Workplace Dilemmas.” She appears frequently on national television and radio programs and is a source for publications such as Forbes, Business Insider, HARDI Magazine, The Muse and Fast Company.

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