You can’t get help if you won’t talk about your problems. Never let them see you sweat. Fake it ’til you make it. Put on your game face. For a lot of entrepreneurs, those aren’t just clever sayings. They’re standard operating procedure. To be successful—whether they’re dealing with customers, employees, bankers or even their own families—business owners feel the need to constantly project an image of confidence, even if they’re…
The restaurant industry is known for high turnover, but Paul Khoury, the founder and owner of PB&J Restaurants, has come up with an eye-popping incentive for workers: free Harley-Davidsons. “The whole Harley thing came about totally by accident,” said Khoury, who is celebrating 25 years in business. The company’s properties include YaYa’s Euro Bistro, Newport Grill and several Red Robin franchises. Years ago, a new chef named Josh kept quizzing…
Something was wrong with Tina Sprinkle’s hip—but not her business. Tina Sprinkle, the owner of Pilates 1901, could tell something was wrong. She had undergone a hip replacement less than three years ago, but the pain in that joint never completely went away. The staff at her exercise studio even gave her the nickname of the Pilates Pirate because of the way she walked, as if she had a peg…