Category:

own it

Event brings entrepreneurs together for ‘real talk’ about business ownership

A daylong event will bring together entrepreneurs to talk about the good, the bad and the ugly of owning a business. “Own it! The good, the bad and the ugly every entrepreneur needs to know” will feature four panels of entrepreneurs and other speakers, along with networking time. The event will take place 9 a.m.-4 p.m. Oct. 13 at Plexpod Westport Commons, 300 W. 39th St., Kansas City, Mo. Tickets…
spear power systems

Powering Growth

Supplying energy-storage solutions for clients with some of the world’s most demanding energy-storage challenges requires a level of innovation not every business owner has to contend with. For Jeff Kostos, president and CEO of Spear Power Systems, his own company’s survival— and often that of his clients— depends on staying ahead of the game. The company he co-founded with Dr. Joon Kim in late 2013 designs and manufactures high- performance,…
phishing

How to Spot Phishing Attempts Before You’re on the Hook

In the security world, it seems like every day brings another story of customer data being compromised. One of the latest examples comes from Children’s Mercy Hospital, where patients are still finding their data endangered after an email phishing scam hit more than 60,000 individuals back in January. Despite mass awareness of these potential threats, email phishing attacks continue to successfully steal personal data from vulnerable companies. For those committing…

PowerPlus Cleaning Systems: Experts, peers help shift mindset from corporate to small business

When Vince Barreto started PowerPlus Cleaning Systems in 2014, he knew the market was hot for his industrial cleaning system. He conceived the concept and collaborated on the development of the technology that cleans boiler tubes at coal-fired power plants without having to shut down. It uses a series of controlled pressure waves to proactively dislodge buildup from heat transfer surfaces. He celebrated profound success in his first year alone….
car dealerships

Smart Strategies: For expensive, complicated purchases, the bar is high for customer service

New car dealers bear more responsibility than nearly any other industry when it comes to customer satisfaction. Due to factors that increase stress and magnify the personal value of a vehicle purchase, car dealers must show unwavering patience and engage in transparent communication to ensure their customers have a positive experience. Anything less and complaints will follow. Industry prone to complaints Before stepping foot in a dealership, circumstances inherent in…
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