Eventually, there comes a point when the workload is too big for one person. You’ve got to hire an employee….

I was trained to be an ophthalmologist. Somewhere along the way, I became a businessman, too. Don’t get me wrong, ophthalmology is my passion. I love treating patients and teaching the next generation of ophthalmologists at UMKC. But it’s not my only day job. I’m the president and CEO of a business with 12 locations here in Kansas City and 135 employees. A lot of small business owners struggle with…

The restaurant industry is known for high turnover, but Paul Khoury, the founder and owner of PB&J Restaurants, has come up with an eye-popping incentive for workers: free Harley-Davidsons. “The whole Harley thing came about totally by accident,” said Khoury, who is celebrating 25 years in business. The company’s properties include YaYa’s Euro Bistro, Newport Grill and several Red Robin franchises. Years ago, a new chef named Josh kept quizzing…

When the economy soured a few years ago, Bill Anderson of LBA Air Conditioning, Heating and Plumbing did what a lot of small business owners do when they’re looking to reduce costs. He cut back on advertising….