7 Star Service founder Ruby Newell-Legner is considered one of the leading experts in customer satisfaction in the world. Her clients include 25 professional sports teams, 60 entertainment venues, and the only 7 star hotel in the world. She has trained the guest relation staff for Super Bowl XLI, the Grey Cup, the U.S. Open (tennis) and the 2010 Olympics. Kelly » What is one of the most basic mistakes companies…

David Bowie was unafraid to clean the slate and reinvent himself….

How to create engaging content for any industry. Today it’s all about content marketing: using blogs, white papers, newsletters, podcasts and other information to reach out to customers. To really connect with your audience, though, that content must be creative, fresh and engaging. But what if your business is bland, boring and uninteresting? Or you’re simply boxed in by legal constraints and regulations? The truth of the matter is, content…