Category:

Interns

New Rules are a Game-Changer for Hiring Interns

A new ruling by the U.S. Department of Labor may change how businesses small and large may classify interns. For many years, the DOL maintained a six-part test to determine whether an individual working at a for-profit company could be classified as an unpaid, nonemployee intern. To bring on an unpaid intern, an employer had to meet all six qualifiers. In practice, however, the all-or-nothing requirements were detrimental to employers…
technology service providers

Customer complaints stem from follow-up, not service issues

Of the 1,300+ complaints filed against technology service providers (telecommunications, ISP, satellite TV, etc.) in Missouri and Kansas, 30 percent end with customers requesting the cancellation of their service. These providers undoubtedly observe the impact of that number but may lack understanding as to why it’s so high. Without knowing why, they won’t know the best way to effectively reduce the number of cancellation requests.   Understanding the Pattern At…
execute strategy

Vision or Nightmare: Three Ways Execute Your Strategic Plan

“Vision without action is a daydream; action without vision is a nightmare.” This Japanese proverb captures the business leader’s challenge: how to achieve results from strategy and gain more from the process than a plan in a binder. If your guiding ideas are stranded or devolving into an operational nightmare, here are three ways to move from vision to action. Use a Metaphor Capture your vision and pass it on…
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